1. What types of wheelchair castors do you sell?
We offer a small selection of the most popular wheelchair castors, including aluminium as well as fun and funky LED flashing options designed for everyday use. Check our shop page for the full selection!
2. How do I know which castors fit my wheelchair?
Each product listing includes size includes a link to our measuring guide. If you’re unsure, contact us with your measurements, and we’ll help you find the perfect match.
3. How long does delivery take in the UK?
We aim to dispatch orders within 1-2 business days. Standard UK delivery typically takes 2-5 days, depending on your location. Need it faster? We also have express options!
4. Are your castors durable?
Absolutely. Our castors are built from high-quality materials to handle daily use and tougher conditions. Our staff are wheelchair users and they’ve been using our wheels for years!
5. What if I order the wrong size?
No worries! We offer hassle-free returns within 30 days, as long as the castors are unused and in original packaging. See our [Returns Policy] for details.
6. Can I get help installing my new castors?
Most castors are easy to fit with basic tools, and many come with instructions. If you need extra guidance, feel free to reach out—we’re happy to assist.
7. Do you ship outside the UK?
Currently, we focus on UK delivery, but get in touch if you’re overseas—we might be able to arrange something!